Job Title
Senior ServiceNow Developer – CMDB, CSDM & Integrations
Experience Range
5+ Years
Hiring Location
Open / PAN India (Noida, Gurgaon, Pune, Bangalore, Kochi, Chennai, Hyderabad, Trivandrum)
Must-Have Skills
- 5+ years of hands-on experience in ServiceNow Development and Administration with enterprise-scale implementations.
- Solid expertise in CMDB, including:
- CI Class Modeling
- CI Relationships
- Identification & Reconciliation Engine (IRE)
- Reconciliation Rules
- Data Sources
- Transform Maps
- CMDB Health
- Hands-on experience implementing and governing Common Service Data Model (CSDM).
- Strong experience in designing and developing ServiceNow integrations using:
- REST APIs
- SOAP
- IntegrationHub (Flows, Actions, Spokes, ETL)
- Service Graph Connectors
- Scripted REST APIs
- MID Server
- Experience integrating data from Discovery, Service Mapping, cloud platforms, monitoring tools, asset systems, and third-party applications.
- Strong understanding of CMDB Governance, including:
- Data Ownership
- Lifecycle Management
- Data Certification
- Normalization
- Duplicate Remediation
- Data Quality Controls
- Strong development skills in:
- JavaScript
- Glide APIs
- HTML
- CSS
- XML
- ServiceNow Scripting
- Experience developing Scoped Applications and custom applications on the ServiceNow platform.
- Experience creating and maintaining:
- Business Rules
- Script Includes
- Client Scripts
- UI Policies
- Data Policies
- Flow Designer Flows
- IntegrationHub Spokes
- Strong understanding of infrastructure domains, application dependencies, and CI relationship modeling.
- Excellent analytical, troubleshooting, stakeholder management, and communication skills.
- ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) (or equivalent expertise).
Good-to-Have Skills
- ServiceNow CMDB, CSDM, and Integration Micro-Certifications.
- Experience with:
- Service Graph Connectors
- Multisource CMDB
- CMDB Data Manager
- Data C
📌 Lead I (Bengaluru)
🏢 UST
📍 Bengaluru