Microsoft Dynamics 365 CRM Technical Consultant – Application Support & Triage

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Pay rate: ₹10,000 per day (10% TDS included)

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Location: India (Fully Remote)

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Contract Duration: 12-month rolling contract

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Working Time: UK working hours (8 hours/day)
- Immediate/short notice preferred

We’re looking for a technically strong Microsoft Dynamics 365 CRM / CE Technical Consultant to join a technical support and triage team.

This is a hands-on technical role focused on investigating, debugging, and resolving CRM issues, supporting production environments and troubleshooting integrations.

Key Responsibilities:
- Provide technical support for Dynamics 365 CRM / CE
- Investigate and resolve CRM incidents and production issues
- Debug CRM plugins, workflows and customisations
- Troubleshoot CRM integrations with enterprise applications
- Investigate API, data and integration failures
- Analyse logs, error messages and technical issues
- Perform root-cause analysis and identify permanent fixes




- Develop and implement technical fixes
- Support minor enhancements and change requests
- Work closely with functional consultants and business stakeholders
- Maintain technical documentation and knowledge articles

Key requirements include:
- 5+ years of Dynamics CRM / Dynamics 365 CE technical experience

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Strong Dynamics 365 CRM customisation & development

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Hands-on C# / .NET

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JavaScript for CRM customisations

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Solid Plugins & Workflows experience
- Microsoft Dataverse

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CRM API / REST API / integration troubleshooting

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Production L2/L3 application support

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Strong debugging, log analysis, and root-cause analysis

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Experience resolving business-critical CRM incidents

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Ability to investigate issues across CRM + external systems

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Experience implementing technical fixes and minor enhancements

📌 Microsoft Dynamics 365 CRM Technical Consultant – Application Support (India)
🏢 Careerwise UK
📍 India