We are seeking a talented individual to join our Network and Security Operations team, part of Marsh.

This role will be based in Cluj-Napoca. This is a hybrid role that has a requirement of working at least three days a week in the office.

As L3 Network & Security Operations Engineer you will act as a senior escalation point for complex network incidents and changes. This is an operational, delivery-focused role (troubleshooting, remediation, and implementation) with a strong emphasis on modern load balancing (F5 Distributed Cloud and AWS ALB/NLB), plus WAN and branch connectivity.

You will join a combined Network and Security Operations team that supports end-to-end user-to-application flows across the network and security control path. The position is primarily network-operations focused, with clear exposure and progression into security operations toolsets if desired.

Working pattern

Hybrid working model with an expectation of time in the office and time working from home
Standard business hours, Monday to Friday
Global follow-the-sun support model across EMEA, APAC,



and the Americas, with structured handovers between regions
Weekend on-call rota for major incidents only; shared across the full team with each person covering one weekend per rotation cycle

We will count on you to:

Provide L3 escalation support for major incidents, leading technical triage, restoration activities, and transparent stakeholder communication
Operate, troubleshoot, and implement load balancing services, with a primary focus on F5 Distributed Cloud (XC) and AWS Elastic Load Balancing (ALB/NLB)
Manage TLS/SSL enablement across load balancers and, where required, firewalls/WAFs, including certificate installation, chain management, binding, renewal, rotation, and end-to-end validation
Support SD-WAN, WAN, and branch connectivity services, including troubleshooting routing, pathing, carrier issues, and branch LAN/WLAN environments
Deliver network changes safely and effectively through ITI

📌 Network (Gurugram)
🏢 Marsh
📍 Gurugram