Skill required: Employee Services - Employee Data Process Design

Designation: Delivery Lead Manager

Qualifications:Any Graduation

Years of Experience:13 to 18 years

About Accenture

Accenture is a global skilled services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Point of contact and owner of their respective processes. GPOs are the process leads and alongside their respective Process Matter Experts (PME) teams,



will drive the activities and deliverables for their respective process areas.
Cutover and Ongoing Operations
Work with the transition teams during the cutover phase to execute process cutover activities
Lead ongoing continuous process improvement analyses and monitoring of process-specific KPIs
Ideate, test and develop potential Analytics opportunities enabling creation of Client business value
Provide ongoing coaching to PMEs and the BPO process teams
Training and Service Rehearsals
Lead the training and service rehearsal activities for their process areas
Train BPO process SMEs
Help the transition management teams to plan, coordinate and monitor successful execution of training and SRT
Monitor training and service rehearsal results and progress and help the transition team resolve issues and gaps What are we looking for?
Standard Operating Procedures Build
Lead the SOP build for each process area
Manage the Process Matter Experts in building out

📌 Delivery Lead Manager (Bengaluru)
🏢 Accenture in India
📍 Bengaluru