Position Title – M365 L2/L3 Engineer

Accountable for end-to-end delivery of the Program, and go live support
Responsible for Leading multiple delivery teams to deliver successful outcomes
Plan, track and manage tasks, delivery timeline, budgets & resources
Vendor management SOWs, and governance
Providing technical leadership and guidance to team
Partnering with business stakeholders, architects to understand business requirements and low-level technical designs
Provide complete administration of the Microsoft 365 environment and its capabilities including Exchange, SharePoint, OneDrive, Teams and PowerApps
Support security policies, such as data retention.
Provide L2/L3 support for end users, experiencing problems with Office 365 applications and services.
Review, test, monitor and make recommendations for standard O365 practices areas for improvement.
Manage anti-spam filtering, logging and email tracking and transport rules.
Manage user accounts, licenses, and permissions in accordance with company policies.




Support Single Sign-On using Active Directory Federation Services with Multi Factor Authentication.
Perform scripting administration tasks and reporting using PowerShell.
Perform migrations and deployments related to the building, upgrade and maintenance of O365 environment.
Monthly audits on the Active Directory & O365 environment to reconcile users.
Manage user's mobile devices through Mobile Device Management (MDM) solutions (MS Intune).
Create security and distribution groups in Active Directory.
Create user guides and instructional documents for end-users; Train team members on how to use Office 365 effectively.
Backup and Recovery of O365 environment
Maintaining security by monitoring the system for potential vulnerabilities, identifying risks, and taking action to mitigate them.
Troubleshooting technical issues such as email delivery failures or authentication problems
Managing the deployment of current features or functionality after they have been tested

📌 Engineer (India)
🏢 Embee Software
📍 India