Account Manager
Experience: 4–5+ Years
Location: Remote
Type: Full time
Role Overview
We're hiring an Account Manager to sit between our team and our global agency clients. You'll own a set of accounts end to end: keeping the relationship healthy, making sure work goes out on time and on brief, and catching problems before the client ever sees them.
This isn't a hands-on media buying role, but you do need to know paid media and paid social well enough to have a real conversation about a campaign, and enough of an eye for creative to tell a solid ad from a weak one before it ships. Think of it as the person who makes sure the specialists' work actually lands well with the client ,not someone learning the platforms on the job.
What Does the Role Involve?
Client & Account Ownership
Be the main point of contact for a set of global agency accounts, day to day.
Build relationships clients actually trust, not just ones that function.
Set expectations clearly up front, so there are fewer surprises later.
Handle escalations and pushback calmly, and know when to loop in the wider team.
Campaign & Creative Oversight
Review paid media output and creative assets before they go to the client, checking they match the brief and the brand.
Work closely with paid social, paid search and creative teams to keep everyone aligned on what the account actually needs.
Push back on work that isn't ready, with specific, useful feedback rather than vague notes.
Spot gaps between what was promised and what's being delivered, and close them early.
Project & Workflow Management
Run several accounts in parallel without dropping deadlines.
Keep timelines realistic and keep internal teams moving against them.
Coordinate across time zones, since most of the clients aren't local.
Flag resourcing or scope problems before they become account-level issues.
Reporting & Communication
Turn campaign performance into updates a client can actually act on, not just a data dump.
Run regular check-ins a
📌 Account Manager (Kochi)
🏢 RR.T
📍 Kochi