Job description
? Location: India / Remote
? Company: Apricot Jam (AJ)
? Type: Contract (1099) — Full-Time
? Competitive — based on experience

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? About Apricot Jam

Apricot Jam is a people-first, AI-driven global technology consultancy with U.S. enterprise clients and a robust European engineering backbone.

We specialize in ServiceNow, hybrid infrastructure, and intelligent automation, helping mid-market and enterprise organizations modernize faster and more efficiently without Big 4 complexity or cost.

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? Role Overview

We are seeking a Senior/Lead ServiceNow Developer to take ownership of enterprise platform architecture and delivery.

This role is ideal for someone who can combine hands-on development with strategic architecture, with a strong focus on maximizing out-of-the-box ServiceNow capabilities and delivering scalable, well-governed solutions.

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? Key Responsibilities

• Lead technical design and development across ServiceNow modules, including ITSM, ITOM, HAM, SAM, HRSD, and CSM




• Maximize use of OOTB ServiceNow capabilities and extend the platform only where business requirements justify customization
• Design and build enterprise integrations using REST/SOAP APIs and IntegrationHub
• Lead CMDB implementation, Discovery, Service Mapping, and technical alignment with CSDM
• Design scalable workflows, automations, scoped applications, and reusable platform components
• Provide technical leadership, mentor developers, and guide distributed delivery teams
• Collaborate with architects, stakeholders, and business teams to translate requirements into scalable technical solutions
• Ensure platform performance, maintainability, scalability, security, and development governance
• Conduct code reviews and establish/enforce ServiceNow development standards and best practices
• Produce and review technical designs and implementation documentation

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? Required Skills

Must-have:

• Professional English fluency, both written and spoken
• 7+ years of overall

📌 Senior/Lead ServiceNow Developer (India)
🏢 apricot jam
📍 India