Job Overview:
Systems Administrator (L2/L3) – Infrastructure Operations
Work Timings: Need support till 1 AM IST (3 PM - 12 AM IST)
Full Time
Role Summary:
We are seeking two experienced Systems Administrators to support enterprise infrastructure operations during U.S. business hours. This role is execution-focused and responsible for day-to-day administration, troubleshooting, patching, monitoring, and operational support across identity, endpoint, virtualization, and security platforms.
This position supports a U.S.-based IT Operations team and must demonstrate robust documentation discipline, security awareness, and escalation judgment.
Core Responsibilities:
Identity & Access Administration
•Active Directory user and group lifecycle management
•Entra ID (Azure AD) user administration
•Hybrid identity troubleshooting (AD Connect)
•Group Policy creation and troubleshooting
•Conditional Access support
•MFA issue resolution
•BitLocker recovery key management
•Role-based access control (RBAC) enforcement
Endpoint & Device Management
•Microsoft Intune administration




•Autopilot Enrollment & provisioning support
•Device compliance monitoring
•Endpoint troubleshooting
•Patch coordination & verification
•Encryption policy validation
Server & Platform Operations
•Windows Server administration (2016–2022)
•DNS & DHCP management
•File share & NTFS permissions troubleshooting
•Certificate support
•VMware vSphere VM provisioning & maintenance
•Snapshot management
•Resource troubleshooting
•Backup job monitoring & failure remediation
Networking Support
•VLAN troubleshooting
•Switch port diagnostics
•Firewall rule validation (in coordination with network team)
•Wireless SSID/user issue resolution
•Basic packet flow understanding
•Provide L1/L2 support for Fortinet (FortiGate/Switch/AP) and Cisco infrastructure.
•Manage ISP circuit outages, including ticket opening and vendor follow-up.
•Troubleshoot VPN connectivity (Zscaler, FortiClient, and Site-to-Site tunnels).
•Hands-on exp

📌 /System Administrator(9+ Years) (India)
🏢 Mejenta Systems
📍 India