Genpact Experience (formerly Rightpoint) is seeking a senior delivery and engineering leader to drive outcomes across its Technology Practices. This role will lead end-to-end delivery across Digital Experience Platforms, cloud-native and mobile experiences, and Modern Workplace solutions, while accelerating the adoption of AI-assisted engineering and agentic workflows across the software lifecycle. The leader will partner with client executives and cross-functional Genpact teams to deliver measurable business impact—faster time-to-value, higher quality, improved productivity, and scalable engineering operating models.
Key Responsibilities
Project Delivery & Execution
Own end‑to‑end project delivery including scope, schedule, budget, and quality.
Create and maintain project plans, delivery schedules, RAID logs, and status reports.
Lead project kick‑off, sprint ceremonies, status meetings, and retrospectives.
Proactively identify risks and issues, driving mitigation and escalations as required.
Ensure adherence to Genpact Experience project management methodology and delivery standards.
Client & Stakeholder Management
Act as the primary point of contact for client stakeholders on delivery matters.
Set and manage client expectations through explicit, proactive communication.
Build strong client relationships and continuously seek opportunities to improve client satisfaction.
Support proposal development, scoping discussions, and SOW reviews when required.
Financial & Operational Management
Track project budgets, forecasts, burn, and margins.
Ensure accurate timesheet validation and adherence to financial controls.
Support invoicing, budget reviews, and financial reporting in collaboration with Finance/Client Managers.
Monitor utilisation targets and support staffing adjustments
Team Leadership & Collaboration
Plan and secure appropriate staffing for project needs.
Guide and support project team members; conduct regular check‑ins and remove blockers.
Foster collaboration a
📌 Lead Senior Project Manager (India)
🏢 Genpact
📍 India