11 Sep
|
iLearnCRI
|
India
Company Description FireCoach AI is an AI-powered sales roleplay platform designed to help sales representatives practice and sharpen their skills through realistic simulated buyer conversations. The platform supports the full sales cycle, including cold calls, discovery, demos, negotiations, and renewals, with the core belief that “Reps Who Practice, Win.” It features hyper-realistic AI buyers, SPIN and SNAP scorecards for performance evaluation based on established sales methodologies, and gamified leaderboards to encourage engagement and improvement. Team analytics dashboards give managers clear visibility into rep performance and progress, making FireCoach AI a powerful tool for contemporary sales training and coaching.
Role Description The Admission Counsellor is a full-time hybrid role based in San Francisco, CA, with flexibility for part time work from home. This role focuses on guiding prospective users—such as sales representatives, sales leaders, and training teams—through the admission and onboarding process for FireCoach AI’s platform.
Day-to-day responsibilities include responding to inquiries, hosting consultations and product walkthroughs, explaining program options and pricing, and helping prospects assess whether FireCoach AI fits their training needs. The Admission Counsellor will manage a pipeline of leads, follow up with interested prospects, coordinate with sales and customer success teams, and ensure a smooth transition from initial interest to active platform usage. The role also involves maintaining accurate records in CRM tools, gathering feedback from prospects, and contributing ideas to improve the admissions experience.
Qualifications
Strong interpersonal communication and general communication skills to engage prospects, explain complex concepts clearly, and build trust.
Customer service skills to handle inquiries professionally, manage expectations, and provide a supportive admissions experience.
Sales-related skills, including basic consulta
📌 Admission Counsellor (India)
🏢 iLearnCRI
📍 India