Job Description

Skill requirement :

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- Experience in various areas of SDLC, with in depth of knowledge about various methodologies like Waterfall, Agile, Testing etc.
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- Quality Management Focus with exposure to SDLC, ISO, CMMI, ITIL, ETOM, Agile / DevOps. Any certifications on these is preferred
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- Analytical Skills, have exposure to Six Sigma, Lean or Total Quality Management concepts
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- Experience Defect, Prevention, Risk Management, Estimation, Configuration management, Process Improvement / Innovation etc
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- Experience of Project Planning, Tracking & Monitoring, understanding of Software Metrics Definition & data Analysis
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- Valuable Interpersonal, Written and Spoken Communication Skills
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- Skilled in Process audits, Metrics, Root cause analysis (RCA) & process improvement
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Role :

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- Reviewing entire / E2E development life cycle activities and work products to ensure Compliance with QMS processes like project planning, monitoring project performance GOALs, SLA & KPI monitoring, CIPs, training, configuration management,



risk management etc
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- Weekly monitoring of various health reports. collection and review of identified metrics.
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- Steering the customization and implementation of Quality Strategy for the assigned portfolio, aligning to delivery leaders and other stakeholders‿ expectations
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- Capturing the Customer Satisfaction Levels, Facilitating Identification of Improvement Actions, Action Implementation thereby helping improve Customer Satisfaction
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- Driving the implementation of delivery practices, tools, standards, models and frameworks across the assigned portfolio
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- Reviewing contracts before sign off, identifying contractual commitments, enabling effective tracking of commitments
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- Driving effective risk management practices and initiatives across the portfolio, including early risk identification, mitigation and reporting
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- Enabling the effective closure of internal / external assessment / audit findi

📌 Quality Consultant (Salem)
🏢 Tech Mahindra
📍 Salem