We are seeking an AV Engineer to support day-to-day Audio-Visual (AV) and Video Conferencing (VC) operations across global locations. The role involves monitoring AV/VC endpoints, troubleshooting user issues, supporting meetings and events, and maintaining AV device inventory and compliance. The ideal candidate should have hands-on experience with Cisco Webex and basic network troubleshooting.
Job Description
The AV Engineer will be responsible for maintaining and supporting AV/VC devices and endpoints, responding to support requests, and resolving issues remotely or through in office assistance when required. The role also includes pre-testing rooms for high-profile meetings and providing AV support for auditoriums, town halls, and virtual events.
The position involves AV device installations and reinstallations, ticket handling, incident coordination, Webex profile administration, and follow-up with relevant stakeholders.
The engineer will also maintain global AV asset inventories and ensure collaboration devices are appropriately recorded and compliant within the CMDB.
Key Responsibilities
Perform daily checks of AV/VC endpoints and maintain operational checklists.
Troubleshoot AV/VC issues remotely and provide on-site support when required.
Pre-test conference rooms for high-profile meetings and planned activities.
Install and reinstall display panels, AV devices, and Cisco IP phones.
Provide AV support for auditoriums, town halls, events, and virtual events.
Handle tickets, raise incidents, and coordinate follow-ups with relevant stakeholders.
Create and delete Cisco Webex profiles as required.
Maintain AV asset inventories and ensure global collaboration devices comply with CMDB requirements.
Provide AV/VC support during planned weekend activities when required.
Perform basic network troubleshooting for AV-related issues.
Required Skills
Cisco Webex
AV/VC
📌 AV Engineer (Coimbatore)
🏢 Vivantify Technology Solutions India
📍 Coimbatore
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