About the Company-

TalentGum is a leading e-learning platform launched in 2021 that aspires to transform the scope of extra-curricular education globally by encouraging the all-round development of children. The platform offers a multitude of expert-curated live, online courses such as dance, music, public speaking, art, and chess that are taught by subject-matter experts. These courses are specially designed to maximize the learning of children in the age group of 4 to 14. TalentGum is trusted by 1 lakh+ happy registered users across 71+ countries.

Renewals Sales and Client Servicing Executive Responsibilities:'

● Tracking subscription renewals.
● Sending timely reminders to customers.
● Outbound Telecalling to ensure that clients are renewing their courses on time.
● Helping the existing customers with upgrades.
● Keeping thorough records of all current and potential clients.
● Ensure achievement of Renewal Collection targets.
● Exceed dened monthly, quarterly, semi- annual and annual sales quota.
● Gain comprehensive knowledge about courses and clarify information wherever required.




● Engage with customers at various points (welcome calls, service/feedback calls, renewal calls).
● Building strong client relationships by offering superior after-sales support which includes welcome calls, service/feedback calls, renewal calls. Client Servicing and Renewals Executive Requirements:
● A bachelor's degree in business administration or an area close.
A Renewal Sales executive with 1-2 years of experience.
● Microsoft Excel knowledge.
● The capacity to perform well under duress.
● Strong time- and project-management abilities.
● Excellent problem-solving and analytical abilities.
● Capable of effective communication.
● Superior customer service abilities.

Work Environment
● Leading, fast paced start-up with interactive and enthusiasts culture and versatile working hours
● Encourage project ownership, creative ideas, critical thinking, and constructive feedback.
● Lead

📌 Renewal Sales Associate (India)
🏢 TalentGum
📍 India