- Experience developing implementation plans in ServiceNow Knowledge of HR functions, processes, and best practices.
- Configure and deploy ITSM workflows for Incident, Problem, Change, Knowledge, and Request Management.
- 3+ years of ServiceNow development experience with excellent working knowledge on PORTAL Development (Employee Service Center, ESC Pro and Service Portal)
- CSA/ CAD certifications (Compulsory).
- CIS-HRSD/ CIS-ITSM certification (Compulsory).
- Solid knowledge of JavaScript.
- Experience customizing ServiceNow using: Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions.
- Extensive hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide.
- Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs.
- Experience in agile development environments.
- Strong understanding of ITIL practices and their application in ITSM and HRSD solutions.
- Excellent communication and presentation skills

📌 ServiceNow HRSD (Pune)
🏢 Jade Global
📍 Pune