Assistant Manager / Deputy Manager - Mechanical Seals
KSB Pumps Limited is seeking a driven Assistant Manager / Deputy Manager - Mechanical Seals to spearhead new business development and drive revenue across the West region. This role is ideal for a sales professional with a strong technical understanding of mechanical seals, capable of identifying market opportunities, leading negotiations, and ensuring exceptional customer satisfaction through both sales and post-sales support.
Responsibilities:
Sales & Business Development:
- Identify new business opportunities in the mechanical seals industry across the West region.
- Drive growth and revenue by securing new contracts and expanding business with existing customers.
- Develop and implement strategies for market penetration, sales growth, and competitive positioning.
- Perform market analysis to identify potential clients, partners, and trends within the region.
- Lead negotiations with key clients and ensure the successful closure of deals.
- Establish and maintain strong relationships with both existing and recent clients in the region.
- Provide expert technical consultation to customers regarding mechanical seals products and services.
- Focus on competitor analysis and replacement business.
Sales & Service:
- Develop and execute annual sales plans and targets for the region, aligning with company goals.
- Ensure the delivery of mechanical seals products and services on time, meeting or exceeding customer expectations.
- Work closely with the engineering and service teams to address customer issues and optimize product performance.
- Monitor competitors and market trends to stay ahead of industry developments.
- Collaborate with the marketing team to create promotional strategies, campaigns, and product literature for the region.
Customer Support & Service:
- Oversee post-sales service , ensuring timely maintenance and troubleshooting for mechanical seals.
- Resolve customer complaints , service issues, and an