ServiceNow ITAM, CMDB ITSM Developer2
About Jade
Jade Global is a well-positioned, long time ServiceNow Implementation partner. We create value through our vast portfolio of IT and business services delivered by highly skilled developers and architects. We are looking for individuals who believe in growing with a growing consulting organization.
Key Responsibilities
- Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc.
- Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offerings: IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro CMDB),
- Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements.
- Following leading/best practices for configuring, enhancing,



and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro CMDB),
- Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities.
- Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing
- Present, educate and persuade clients on best practices as it pertains to their ServiceNow setting
- Coordinate with Subject Matter Experts for requests from clients when needed
- Develop and execute ServiceNow roadmaps as defined and approved by the platform owner.
- Document development, configuration and technical details prepare training material

Required Experience /

📌 ServiceNow ITAM, CMDB (Kolkata)
🏢 Jade Global
📍 Kolkata