Key Responsibilities
- Platform Management: Configure and maintain settings, access controls, and integrations for GitHub, PagerDuty, and Azure DevOps to ensure smooth operations.
- Pipeline and Scheduling: Support administration of self-hosted runners/agents, build pipelines, and on-call schedules to maintain operational efficiency.
- On-Call Participation: Participate in on-call duties, providing support for up to two weeks per month to ensure platform reliability and issue resolution.
- Automation and Reporting: Assist in developing basic automation and reporting solutions to improve resource utilization and provide actionable insights.
- User Support: Provide technical assistance, maintain transparent documentation, and deliver training to platform users to ensure effective adoption.
- Issue Resolution: Diagnose and resolve platform-related issues, collaborating with cross-functional teams to implement effective solutions.
- Agile Practices: Utilize SCRUM or Kanban methodologies to manage tasks and support project delivery.

Scrum Board Management




- Maintain and update Scrum/Kanban boards in Azure DevOps to reflect accurate sprint progress and task status.
- Support sprint planning, daily stand-ups, and retrospectives to ensure alignment and continuous improvement.

DevOps Metrics & Reporting
- Work with DevOps engineers to collect and analyze performance and operational metrics from Azure DevOps.
- Assist in generating reports and dashboards to support decision-making and process optimization.

Tool Licensing & Administration
- Support management of licenses for DevOps tools (e.g., CI/CD, monitoring, and collaboration platforms), ensuring compliance and timely renewals.
- Coordinate with procurement and vendor management teams to streamline licensing processes.
- Assist in developing onboarding roadmaps for newly acquired DevOps tools, including licensing coordination and team enablement.

Project Coordination & Tracking
- Support internal DevOps projects by tracking

📌 Lead Staff Engineer (Noida)
🏢 R1 RCM Global Private
📍 Noida