Responsibilities:
• Call US insurance companies to follow up on pending or denied claims
• Review patient claims and update the system with accurate information
• Resolve issues related to denied claims and ensure timely payments
• Coordinate with the internal team for claim escalations and resubmissions
• Meet daily productivity and quality benchmarks
Requirements:
• 1 year to 2 years of experience in AR calling or US medical billing
• Robust communication skills (verbal and written)
• Knowledge of RCM process, denial management, and CPT/ICD codes preferred
• Willingness to work in night shifts (US timing)
• Basic computer and system navigation skills
📌 Hiring For AR Caller (Thiruvananthapuram)
🏢 Prochant
📍 Thiruvananthapuram
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