Job Summary:
We are seeking dynamic and customer-focused professionals to join our Sales team for Insurance Sales . The role involves engaging with customers through outbound calls and chat, addressing their needs, offering relevant solutions, and promoting tech products or service plans. This is a performance-driven position ideal for individuals who are goal-oriented, tech-aware, and enthusiastic about delivering outstanding customer experiences.
Key Responsibilities:
- Customer Interaction: Engage with customers in a professional and courteous manner, addressing their queries and concerns, and providing solutions effectively.
- Documentation: Maintain accurate and detailed records of customer interactions, transactions, and other relevant information.
- Product Knowledge : Stay informed about the process and related services to provide accurate information to customers.
- Problem Resolution: Handle and resolve customer complaints,



escalating issues when necessary to ensure a high level of customer satisfaction.
- Adherence to Policies: Ensure compliance with company policies, procedures, and guidelines in all customer interactions.
- Team Collaboration: Work collaboratively with team members and other departments to enhance overall customer experience.

Education and Experience:
- Both Undergraduate & Graduate candidates can apply.
- 0-4 years of experience preferred
- Ability to effectively communicate in person, over the phone, and via email

Skills and Abilities :
- Excellent communication and interpersonal skills
- Strong active listening and problem-solving abilities
- Patience and empathy when dealing with customer inquiries and concerns
- Willingness to work in a fast-paced, customer-oriented workplace

📌 Globiva hiring Executive For Domestic Sales (Gurugram)
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