Project Role : Technology Architect
Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs.
Must have skills : ServiceNow Human Resource Service Delivery (HRSD)
Valuable to have skills : ServiceNow Flow Designer, ServiceNow Integration Hub
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
We are looking for an experienced ServiceNow Technical Architect with expertise in ServiceNow architecture, integrations, Flow Designer, and Agentic AI / Generative AI solutions. The role involves defining technical architecture, guiding development teams, driving platform scalability, designing enterprise integrations, and implementing AI-powered capabilities while ensuring adherence to ServiceNow best practices and governance standards.

Roles & Responsibilities:
Define and govern the overall ServiceNow technical architecture across modules, integrations, automations, and AI capabilities.




Lead architecture and design discussions with business stakeholders, enterprise architects, and delivery teams.
Design scalable integration solutions using REST APIs, SOAP APIs, Integration Hub, middleware platforms, and enterprise integration patterns.
Architect and govern workflow automation solutions using Flow Designer, Integration Hub, Automation Engine, and related capabilities.
Define and implement Agentic AI and Generative AI solutions, including Now Assist, AI-powered workflows, knowledge intelligence, and self-service capabilities.
Provide technical leadership and mentorship to development teams, conduct design reviews, and ensure adherence to coding and architectural standards.
Review solution performance, scalability, security, and maintainability while identifying opportunities for optimization.
Support estimations, technical roadmaps, release planning, risk management, and governance activities acro

📌 Technology Architect (Bengaluru)
🏢 Accenture
📍 Bengaluru