Job description
Greetings From Prochant
JD for Assistant Manager - Operations
Key Responsibilities and Duties: The Assistant Manager is responsible for several areas that are key to success for the Prochant, an outsourced billing service in the U.S. healthcare industry. In this role you are essentially play a vital role in the growth of the company. You are responsible for identifying issues in all process and altering the concern department. A deep and thorough understanding of the entire process followed by Prochant production workers in all shifts is a must. Duties include overall responsibility for smooth running of all process simultaneously alerting management of concerns and red flags. In addition, you are responsible for highlighting the requirements to the Manager for leading India Operation and implementing the requirement with the guidance of the manager to meet the short term and long term goal. Finally, you will be responsible personally coach, train and mentor the Senior Team Leaders.
Essential Functions
- Transition He /She will be go to person (India SPOC)



from Chennai operations on transition of all recent clients and projects. He/ She should coordinate with the US Operations/Transition team to on-board new clients/projects as per transition methodology best practices.
- Project Management: Document, update and execute transition project plan to ensure that we meet quality, timeliness, ramp-up and other contractual needs of the clients. Keep accurate tracking of resources and milestone critical items to deliver on the client and business needs.
- Cost Management: Ensure accurate estimation and modeling of staffing and other resources to manage revenue per head and gross margin targets. Keep a tab on the cost as we execute projects, to deliver on those targets.
- Communication: Keep stakeholders updated on the high probable and signed-off projects. Take inputs from sales pipeline and other transition meetings to augment plans. Escalate if there are need

📌 Openings For Assistant Manager (Chennai)
🏢 Prochant
📍 Chennai