Sales and key Accounts Management
- Ensure that SGS TFS is achieving revenue and profitability as defined by business.
- Align sales strategy to meet budgeted target
- Provide leadership and direction to drive the sales by with explicit focus on market dynamics
- Identify expansion opportunities through sale and cross sell and develop a feedback loop mechanism for all internal teams to provide market (client and referral) insights back into the system
- Strategic business planning with an aim to sale SGS CSR Aid Efficiency services to corporate donors and philanthropist and Government revenue opportunities to chase revenue
- Develop and implement sales strategy to scale up new pipeline of clients to chase revenue through key service offerings
Lead Program Delivery
- Client engagement and client satisfaction parameters for allocated portfolio
- Support operations team to deliver services as per scope of project by client and timely delivery
Provide Strategic Consulting
- Provide CSR program design and strategic consulting and share data-based insights to the client
- Listening with Corporate SMEs, NGOs, and Government for client acquisition
- Onboarding consultants, social domain experts, identifying complimentary service agencies to create eco-system to complete the project
- Ensure quality of business engagement by regular client cadence, NGO cadence and supervising governance and leading internal project and knowledge management.
- Deal with B2B social platform for client engagement
- Hire, train and develop sales team to achieve yearly sales target
- Understand the clients vision and co-develop the roadmap for adhering to the clients needs and CSR goals and projects.
- Conduct review meeting with sales and operations team to ensure progress towards KPIs, objectives and targets
- Maintain effective sales and marketing performance reporting system to measure the success
Market insights and feedback Mechanism
- Develop a feedback loop mechanism for all internal team