Purpose of the Role:
The Network Security Operations Engineer position is a hands-on role responsible for managing, monitoring, and supporting the network infrastructure and services. Working within the Network Security Operations Team, the individual will play a key role in resolving incidents, implementing customer requests, delivering projects, and proposing service improvements. This position is suited for someone with 6-9 years of experience in enterprise-class environments, with a minimum of CCNA/CCSA/CCNP certification and a passion for networking.
Key Deliverables/Responsibilities:
- Respond quickly and effectively to Azure network issues, incidents, and outages.
- Resolve 2nd and 3rd line network-related incident support calls.
- Provide mentoring to develop junior team members.
- Evaluate network Security Operations change requests.
- Use and configure network monitoring tools to proactively address issues.
- Maintain technical documentation, network diagrams, processes, and procedures.
- Action tickets in the Network Operations Team s queues in line with best practices.
- Deliver Business-As-Usual (BAU) project work and user requests.
- Evaluate network performance issues.
- Stay updated on developments in Azure networking and network monitoring.
- Identify opportunities for service improvement via automation or procedural change.
Experience Required:
Essential Technical Requirements:
To be successful in this role we would expect you to have in-depth industry experience with:
- Hands on experience in Microsoft Azure.
- Implement & design review of Firewalls and Application gateways policy updates.
- Troubleshoot Firewalls and Application gateways policies.
- Develop automation to scale work out or ensure quality as work is distributed within the team using Bicep.
- Working in an Infrastructure as Code workplace.
- Working with Bicep code and ARM templates.
- Excellent troubleshooting skills.
- Configuration and troubleshooting expertise in networking p