Product Monitoring:Track the progress of products from production to dispatch, ensuring everything matches the customer's order specifications.
Fitter Team Coordination:Follow up closely with the technician/fitter team to schedule installations, track daily fitting progress, and ensure perfect in office execution.
Customer Communication: Serve as the main point of contact for clients, giving them regular delivery/installation updates and handling inquiries in multiple regional languages.
System & Database Upkeep:Maintain accurate records of order statuses, technician assignments, and customer profiles on our CRM platform and Excel tracking sheets.
Requirements & Qualifications
Education: Any Under Graduate (UG) degree.
Languages Known:Strong fluency in Tamil, English, Hindi, and Kannada (essential for handling regional clients).
Technical Skills:
Software: Hands-on experience with MS Excel/Spreadsheets and basic exposure to CRM platforms.
Soft Skills: Strong patience, active listening skills, and a professional phone demeanor.
Short Job Post (For Quick Sharing)
Hiring: CRM Executive
We are looking for a dynamic CRM Executive to join our expanding team