Job Summary:
We are looking for enthusiastic and customer-focused individuals with excellent English communication skills to join our support team. As a Customer Support Executive, you will assist customers by resolving queries, providing product/service information, and ensuring a positive customer experience.
*Key Responsibilities:
- Handle customer queries via phone
- Provide accurate information about products/services
- Resolve customer complaints efficiently and escalate when necessary
- Maintain records of customer interactions and transactions
- Follow communication scripts and company guidelines
- Ensure customer satisfaction and build long-term relationship
*
Required Skills:
- Strong verbal and written communication skills in English
- Valuable listening and problem-solving abilities
- Ability to remain calm and professional
*Eligibility Criteria:
- Any graduate
- 1-2 years of experience (freshers can apply)
- Fluency in English is mandatory
*Preferred Qualities:
- Positive attitude and willingness to learn
- Customer-centric mindset
- Team player with good interpersonal skills
Pay: ₹10,460.55 - ₹15,858.96 per month
Work Location: In person
📌 Customer Support Executive (Indore)
🏢 Visko Group
📍 Indore
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