Experience
- 4+ years

Role Overview

As a Network Administrator - L2, you will be responsible for managing and supporting enterprise network infrastructure across multiple technologies. This includes routers, switches, wireless, load balancers, WAN optimizers, and SD-WAN solutions. The role involves handling escalated incidents from L1, implementing changes, performing RCA, and ensuring compliance with security and performance standards.

Key Responsibilities
- Provide L2 support for network incidents and service requests across LAN/WAN, Wi-Fi, and SD-WAN.
- Configure and troubleshoot routers, switches, VLANs, STP, HSRP/VRRP/GLBP.
- Manage wireless networks (Cisco, Aruba, Ruckus) and ensure optimal performance.
- Administer load balancers (F5, Radware, Citrix NetScaler) and WAN optimizers (Riverbed, Silver Peak).
- Perform Root Cause Analysis (RCA) for recurring issues and implement corrective actions.
- Monitor network performance, analyze logs, and optimize configurations.
- Prepare daily/weekly/monthly reports on incidents, changes, and capacity.




- Coordinate with vendors/OEMs for escalations and resolution.
- Maintain network documentation, diagrams, and SOPs.
- Support major change implementations and participate in DR drills.
- Mentor L1 engineers and provide knowledge transfer sessions.

Required Skills:
- 4-6 years of hands-on experience in enterprise networking.
- Solid knowledge of TCP/IP stack, routing, switching, and subnetting.
- Expertise in routing protocols:OSPF, EIGRP, BGP.
- Experience with HSRP/VRRP/GLBP, STP, VLANs, and trunking.
- Familiarity with Wi-Fi technologies (Cisco, Aruba, Ruckus).
- Working knowledge of load balancers (F5, Radware, Citrix) and WAN optimizers.
- Basic understanding of Cisco SD-WAN (Viptela) and ACI.
- Knowledge of DNS, DHCP, AAA, SNMP, and security best practices.
- Ability to analyze logs and troubleshoot complex network issues.
- Certifications:CCNA is must.

Education & Certifications
- B.E./B.Tech/Diploma (Full-Tim

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