Company Description
- Your mission at IntegriChain
To help ensure success of high quality and on time delivery of rebate claims processing for
IntegriChain’s Managed Services Customers.

What this role entails
- Process and analyze within multiple business areas per the business area SLAs
- Ensure that all business area SLAs and quality expectations are met
- Escalate all business areas issues accordingly and resolve appropriately
- Oversight of 6-8 analyst level resources
- Maintain and enhance the team’s knowledge within the business areas detailed responsibilities
- Understand and ensure team’s compliance of company and departments business processes and policies
- Assist analysts with validation and troubleshooting system issues
- Support onboarding and training of team members
- Provide status updates, reporting and analysis as required
- Support system testing
- Support ad hoc projects

What success looks like in this role
- Chargebacks and Rebate are delivered on time and are of high quality
- Team is engaged in their roles and department success




- Strong communication with their direct manager on both wins and challenges within team
- Partners with other team leads to support department processes and policies

What you’ll need to thrive in this role
- Ability to prioritize and manage multiple tasks effectively and work in a quick-paced environment
- Attention to detail, along with strong troubleshooting and data analysis skills
- Ability to adapt to change
- Ability to coach and guide others and provide constructive feedback to help individuals develop
- Excellent verbal and written communication skills
- Ability to interact with all levels of personnel, including management, from both business and technical teams

Qualifications
- Previous experience with Chargebacks, DSA, GPO Rebate/Fees, deduction support, Membership management, Managed Care Rebates, Formulary Validation, Medicaid Rebates, Government Pricing. Experience with ICyte, Model N(Flex) or Model N

📌 Team Lead, Trade Operations (Pune)
🏢 IntegriChain
📍 Pune