Key Responsibilities:
- Selection & hiring of restaurant staff.
- Manage day-to-day restaurant operations smoothly.
- Supervise restaurant staff and ensure proper floor coordination.
- Handle guest queries, complaints, and ensure excellent customer service.
- Monitor table management, service quality, and hygiene standards.
- Train and guide captains, stewards, and service staff.
- Coordinate with kitchen and billing teams for smooth operations.
- Ensure staff grooming, discipline, and attendance management.
- Maintain inventory coordination and basic operational reporting.
- Support management in achieving sales and customer satisfaction targets.
Requirements:
- Minimum 3+ years of experience as Senior Captain / Restaurant Captain
- Strong understanding of restaurant floor operations
- Valuable communication and team handling skills
- Ability to manage customer escalations professionally
- Leadership mindset with willingness to grow into management role
- Basic computer and billing knowledge preferred
- Immediate joiners preferred
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
Ability to commute/relocate:
- Prayagraj, Uttar Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (required)
Experience:
- Sr. Rest Captain : 3 years (required)