KEY RESPONSIBILITIES:
- Handle inbound & outbound customer calls
- Resolve customer queries and complaints efficiently
- Provide accurate information about services/products
- Maintain proper records of customer interactions
- Follow up with customers for issue resolution
- Coordinate with internal teams when required
Requirements:
- Graduate / MBA Freshers can apply
- Good communication skills in Hindi (Basic English required)
- Comfortable with voice process
- Basic computer knowledge
- Strong problem-solving skill
Job Details:
- Shift: Day Shift
- Process: Domestic Voice
- Working Days: 6 Days (1 Weekly Off)
Mode: Work From Office
Job Types: Full time, Permanent, Fresher
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Education:
- Bachelor's (required)
Work Location: In person
📌 Customer Support Associate (Pune)
🏢 Nikita
📍 Pune
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