Job Summary:
The Guest Relationship Executive ensures an exceptional guest experience by building strong relationships, handling complaints, and delivering top-notch service. The role involves interacting with guests, addressing concerns, and gathering feedback to improve overall satisfaction.
Key Responsibilities:
- Greet and assist guests, ensuring satisfaction.
- Build and maintain robust guest relationships.
- Resolve guest complaints and issues promptly.
- Collect and share feedback for service improvement.
- Communicate with departments to ensure seamless guest service.
- Promote services and events to guests.
Requirements:
- Bachelor’s degree or equivalent experience.
- Excellent communication and problem-solving skills.
- Proficient in CRM software.
- Friendly, organized, and proactive.
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
📌 Guest Relation Executive (Pune)
🏢 ADAR Career
📍 Pune
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