Patient Issue Coordinator (Mumbai)

Patient Issue Coordinator (Mumbai)

11 Sep
|
Triedge Solutions
|
Mumbai

11 Sep

Triedge Solutions

Mumbai

Make regular follow-up calls to existing patients
- Understand patient progress and address concerns regarding their treatment
- Solve patient queries related to Ayurveda treatments and therapies:
- Clearly explain the benefits and effectiveness of Pravaayu treatments:
- Build trust and maintain robust relationships with patients
- Take feedback from patients and share it with internal teams
- Ensure patient satisfaction and encourage treatment continuity
- Maintain proper records of patient interactions and updates

Requirements:
- Graduate in any field (Ayurveda/Healthcare background preferred)
- 0-2 years of experience in calling, telecalling, or patient handling
- Excellent communication skills (Hindi & English required) (Marathi, Gujrati if know)




- Good convincing and interpersonal skills
- Patient-centric approach with empathy and patience
- Basic computer knowledge

Preferred Skills:
- Knowledge or interest in Ayurveda treatments:
- Strong follow-up and relationship management skills
- Ability to handle queries calmly and professionally

Working Days & Timings:
- 10pm to 7pm (Sunday off)

Salary & Benefits:
- Will be discussed after the Interview Performance.

Pay: ₹15,000.00 - ₹28,272.78 per month

Work Location: In person

📌 Patient Issue Coordinator (Mumbai)
🏢 Triedge Solutions
📍 Mumbai

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