Sathya Gomani Academy is a growing institute helping individuals build skills in Fashion & Tailoring and start their own journey. We interact with 100+ enquiries daily across calls, WhatsApp, and social media.
Role Overview
We are looking for a Customer Support Executive who can handle incoming calls, WhatsApp, and social media enquiries efficiently and professionally.
This role is ideal for someone who is fast, responsive, and good at communication.
Key Responsibilities
- Handle incoming calls from enquiry leads
- handle Outbound Calls for Leads
- Respond to WhatsApp messages, Instagram & Facebook DMs:
- Share course details (fees, timings, batches, etc.)
- Understand customer requirements and guide them accordingly
- Capture and update lead details properly
- Coordinate with internal team for follow-ups
Requirements:
- Strong communication in Tamil (must) + Basic English
- Good typing speed (for WhatsApp/chat handling)
- Ability to handle multiple conversations at once
- Friendly, patient, and professional approach
- Basic mobile/computer knowledge
Experience
- 0-2 years (Freshers can apply)
What We’re Looking For
- Quick learner
- Positive attitude
- Ability to handle pressure during peak enquiry time
- Consistent and responsible
Job Types: Full-time, Fresher, Permanent
Pay: ₹12,000.00 - ₹20,000.00 per month
Advantages:
- Paid sick time
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (required)
Work Location: In person
📌 Customer Support Executive (Chennai)
🏢 Sathya Gomani Academy
📍 Chennai
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