Coordinator, PCM
- Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions, energy storage and optimisation technology, including the GEMS Digital Energy Platform.
- Did you know Wärtsilä has delivered 79 GW of power plant capacity and more than 130 energy storage installations in 180 countries around the world?
- In this quick changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride?
Your main responsibilities will include the following:
- Handle and coordinate quotes and orders according to working procedures and guidelines, and local requirements
- Ensure highest level of quality and response time for quotes and orders
- Ensure quality of spare parts sales documents.
- Actively follow-up the order book.
- Liaise with Sales about the content and terms of the offerings.
- Follow up and communicate parts deliveries information accordingly in a timely manner to customers.
- Follow up with supply chain of parts deliveries according to agreed process
- Maintain and develop knowledge of customer specific solutions and needs.
- Off hour support for spare parts (24 hr service)
- Fulfil responsibilities in the assigned expertise and ensure the transfer of knowledge within the teams.
- Use internal network within the expertise to escalate issues that may arise with in the expertise.
- Build profitable customer relationships in order to provide feedback and valuable information.
- Adhere to the way of working explained during the training period.
- Work towards Company reputation.
- Education: Any graduate degree
- Work experience: Atleast 3