Key Responsibilities
- Handle customer queries via voice:
- Provide accurate information and effective solutions
- Maintain high customer satisfaction (CSAT):
- Follow process guidelines and quality standards
- Update customer interactions in the system
- Escalate issues when required
Eligibility Criteria
- 12th Pass / Graduate (Any Stream):
- Freshers can apply:
- Valuable communication skills in English / Hindi / Regional language:
- Basic computer knowledge
- Willing to work in rotational shifts
Required Skills:
- Customer service skills
- Good verbal and written communication
- Problem-solving ability
- Ability to work in a team
- Basic typing and system navigation skills
Job Types: Full-time, Permanent, Fresher
Pay: ₹14,000.00 - ₹17,000.00 per month
Work Location: In person
📌 Customer Support Associate (Bhopal)
🏢 Technotask Business Solutions
📍 Bhopal
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