Role Overview:
We are looking for a Telecalling Executive fluent in Tamil to join our team. The role
involves making verification calls to retailers to validate their KYC documents. If the
documents are incorrect or incomplete, you will reject the submission. If the documents
are valid, you will forward them for payment processing.
Key Responsibilities:
- Make verification calls to retailers in Malayalam regarding their KYC documentation.
- Validate whether submitted KYC documents are correct and complete.
- Reject incorrect/incomplete submissions with proper recording.
- Forward valid submissions to the payments team for further processing.
- Ensure accurate documentation and call logs are maintained.
- Meet daily/weekly calling and verification targets.
Requirements:
- Minimum 12th pass (Graduate preferred).
- Fluent in Tamil (mandatory).
- Basic knowledge of Hindi or English (advantage).
- Positive communication and listening skills.
- Basic computer knowledge.
- Previous telecalling / BPO experience preferred but not mandatory.