Role Overview:
- We’re looking for a hands-on Deal Desk skilled to accelerate policy-aligned deal execution and serve as a trusted advisor to Sales and key stakeholders. You will resolve complex pricing and deal-structure questions with urgency and confidence, and continuously improve processes to help deals close faster and cleaner.

Working hours:
- 11:00pm-7:00am IST (non-negotiable) to support US Pacific Coast business hours (9:30am-5:30pm PT). Month-end and quarter-end periods may require extended hours and occasional weekend support, as needed to meet business demands.

Key Responsibilities:
- Own the Deal Desk process end-to-end, including request intake, pricing support, approvals, contract creation support, and follow-ups required to advance opportunities.
- Modify and manage quotes and order forms, ensuring accuracy and compliance with bookings policies.
- Lead the day-to-day deal approval process in Salesforce, including managing SLAs, tracking requests, and routing approvals to unblock deals.
- Manage deal exceptions and escalations end-to-end,



coordinating rapid internal alignment on non-standard requests while protecting commercial guardrails and future ARR.
- Partner with Finance, Legal, and Professional Services to ensure smooth deal execution and consistent internal alignment.
- Partner with Sales to develop deal strategies and winning negotiation positions, structuring commercial terms that accelerate close velocity while protecting long-term renewal and expansion ARR.
- Communicate deal value through clear, detailed proposals and stakeholder updates to support timely decision-making.
- Align to assigned territories and attend forecast calls to support pipeline execution and deal progression.
- Identify recurring issues, bottlenecks, and quality gaps in deal execution; recommend process improvements and opportunities for automation.

Required Experience & Qualifications:
- 12-18 years of experience in Deal Desk, Revenue Operations, Sales Opera

📌 Deal Desk (Pune)
🏢 AppZen
📍 Pune