Company: Benda Infotech
Location: Newtown, Kolkata
Salary: ₹14,000 - ₹18,000 per month + Performance Incentives
Shift: US Night Shift
Working Days: 5 Days a Week
Job Overview
Key Responsibilities
- Handle inbound/outbound calls for US-based clients
- Provide accurate information about products/services
- Resolve customer queries and concerns professionally
- Maintain call records and update CRM systems
- Achieve daily/weekly performance targets
- Ensure high levels of customer satisfaction
Eligibility Criteria
- Minimum qualification: 12th Pass / Graduate
- Good verbal communication skills in English
- Basic computer knowledge
- Comfortable working in US Night Shift
Skills Required:
- Strong communication & interpersonal skills
- Active listening abilities
- Problem-solving mindset
- Basic MS Office knowledge
- Ability to work in a team environment
Perks & Perks
- Attractive performance incentives
- Fixed 5-day working week
- Opportunity for career growth
- Friendly and professional work environment
Job Types: Full-time, Permanent
Pay: ₹14,000.00 - ₹18,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you ok for 14K to 18K in hand salary with an incentive?
Location:
- Kolkata, West Bengal (required)
Shift availability:
- Night Shift (required)
Work Location: In person
📌 Voice Process (Kolkata)
🏢 Benda Infotech
📍 Kolkata
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