Navcom - Service Co-ordinator

Key Responsibilities

1. Enquiry Handling
- Understand the nature and technical scope of each enquiry.
- Forward enquiries to relevant vendors and gather quotations.
- Prepare and send proposals to clients.

2. Client Interaction & Order Follow-Up
- Follow up on submitted proposals with clients.
- Work towards converting proposals into confirmed service orders.

3. Job Execution Coordination
- Upon confirmation, share agent/delivery information with vendors.
- Track the execution of the service job.
- Ensure timely receipt of service/job completion reports from vendors.

4. Billing & Documentation
- Create re-billing files based on service reports.
- Coordinate with the accounts department for invoice processing.

5. Internal Team Coordination
- Monitor and manage incoming enquiries.
- Analyze and distribute enquiries among team members.
- Ensure timely response and smooth service execution.

Qualifications
- Educational Qualification:



Diploma in Electronics / Communication / Marine Engineering or equivalent.
- Professional Experience: Minimum 2 years of experience in the shipping or marine services industry.
- Industry Background: Preferably from NAVCOM (Navigation & Communication) services.

Technical Requirements
- Basic understanding of marine navigation and communication systems.
- Familiarity with vendor coordination, proposal drafting, and job execution tracking.
- Proficiency in MS Office, Outlook, and Microsoft Teams.
- Ability to read technical documents and vendor quotations.
- Understanding of billing workflows and documentation procedures.

Job Types: Full time, Permanent

Pay: ₹500,000.00 - ₹700,000.00 per year

Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person

📌 Service Coordinator (Andheri)
🏢 Station Satcom
📍 Andheri