We are looking for dynamic and target-driven Outbound Calling Executives for our International BPO process. The role involves making outbound calls to international customers, generating leads or sales, setting appointments, or providing product/service information as per campaign requirements.
Key Responsibilities
- Make outbound calls to customers in US/UK/Australia markets
- Generate leads / close sales / set appointments (as per campaign)
- Deliver scripted sales pitch effectively
- Handle objections and customer queries professionally
- Achieve daily, weekly, and monthly targets
- Update CRM system with accurate call details and outcomes
- Follow compliance and quality guidelines
Required Skills & Qualifications
- Minimum 12th pass / Graduate preferred
- 6 months - 3 years experience in International Voice Process (preferred)
- Excellent verbal communication skills in English
- Neutral or international accent
- Strong persuasion and negotiation skills
- Basic computer knowledge and typing skills
- Ability to work in night shifts
Key Competencies
- Target-oriented mindset
- Active listening skills
- Confidence and resilience
- Valuable objection-handling ability
- Time management skills