Key Responsibilities:
1. Proforma Invoice Management

2. Order Booking Form Updates

3. Document Management

4. Customer Database Maintenance

5. Customer Complaint & Grievance Resolution

Skills and Qualifications:
- Educational Qualification: Bachelor’s degree
- Experience: Proven experience in a CRM or customer service-related role, preferably in

an industrial or manufacturing environment.
- Technical Skills:
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
- Communication Skills: Excellent written and verbal communication skills to interact

with clients and internal teams.
- Problem-Solving Abilities: Ability to quickly resolve customer complaints and

operational challenges with a solution-oriented approach.

Job Types: Full time, Permanent

Pay: ₹300,000.00 - ₹600,000.00 per year

Application Question(s):
- Current CTC ?
- Expected CTC ?
- Notice Period ?

Experience:
- total: 2 years (preferred)
- CRM Executive: 2 years (preferred)

Work Location: In person

📌 CRM Executive (Dudu)
🏢 Sone India Group of Industries
📍 Dudu