We are hiring a Customer Support Executive to handle customer queries, resolve issues, and ensure a smooth customer experience through calls, chats, and messages.
Responsibilities
- Handle inbound customer calls and messages
- Resolve customer complaints and provide timely solutions
- Coordinate with internal teams for issue resolution
- Maintain customer records and follow service guidelines
- Ensure customer satisfaction and service quality
Requirements:
- Minimum qualification:12th Pass / Graduate preferred:
- Positive communication skills in Hindi (English is a plus):
- Basic computer knowledge
- Ability to handle customers professionally
- Freshers can apply