Job Title:
Hotel Booking Executive / Remote Receptionist (Work From Home)

Location:
Work From Home (Remote)

Job Description:
We are looking for a responsible and customer-friendly Hotel Booking Executive to manage all booking-related activities from home. The role involves handling customer calls, responding to booking inquiries, confirming reservations, and coordinating with the hotel management.

Key Responsibilities:
- Attend and respond to all incoming customer calls promptly
- Handle room booking inquiries via phone and messaging platforms
- Confirm, modify, and cancel bookings as per customer requests
- Maintain accurate booking records and guest details
- Coordinate with hotel management regarding availability and reservations
- Ensure polite, qualified, and helpful communication at all times

Requirements:
- Prior experience in hotel reception, reservations, or customer service preferred




- Excellent communication skills in English and local language (mention if any specific language is required)
- Ability to attend calls responsibly and regularly
- Basic knowledge of smartphone usage and messaging apps (WhatsApp, etc.)
- Internet connectivity and a quiet work-from-home environment
- Honest, punctual, and customer-oriented attitude

Work Schedule: 12 pm to 09 pm
- Must be available to attend customer calls during working hours

Job Types: Full-time, Fresher

Pay: From ₹15,000.00 per month

Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund

Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

Education:
- Bachelor's (preferred)

Language:
- English and Marathi (required)

Work Location: Remote

📌 Hotel Receptionist (Pune)
🏢 Chirayu Executive Suites
📍 Pune