Requisition Number:38684

Job Location:Mumbai, IND

Work Type:Office Working

Employment Type:Permanent

Posting Start Date:29/01/2026

Posting End Date:08/02/2026
Job Summary

Strategy
- Ensure that all of the above services are delivered with accuracy and warmth

Business
- Assist in Service Delivery by ensuring timely service to customers so customer traffic is efficiently managed. Recommend workflow changes for customer service with greater efficiency and effectiveness.

Processes
- General Reconciliation and Compliance Activities at their level

People & Talent
- Contribute to branch performance through referrals, efficient customer service, effective operations controls

Risk Management

Governance
- Educating customers about alternate banking channels so specific transactions can be migrated to net banking, phone banking, ATMs, etc

Key Responsibilities

Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics,



including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Workplace.]
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Serve as a Director of the Board
- Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Other Responsibilities
- Embed Here for good and Group’s brand and values in ; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).

Skills and Experience
- En

📌 Partner - Wealth Solutions & Global Indian Clients (Mumbai)
🏢 Standard Chartered
📍 Mumbai