Job Responsibilities:
- To ensure service deliverance and achievement of service KPI targets.
- To ensure quantitative & qualitative goals of after sales service for Distributors, Channel partners & service franchisees.
- To give best sales support to all Service partners, stakeholders, and customers.
- Responsible for warranty obligations, customer complaints resolution & service image building.
- To provide timely support to the service partners and keep they updated on the company policies and processes.
- To ensure service canters have planned spares, tools & equipment.
- Plan for the Training need to all service technician staff of franchisees and distributors & to ensure all technicians are well trained, technically qualified and groomed well in soft skills.
- To ensure Service Network Expansion based on the sales plan and business need




- Service promotional activities planning & execution.
- Monthly review & MIS of operations.
- Ensure service processes are timely implemented in field, processes like policy, warrant, terms, Job Sheet, other technical process
- To act as a support hand to service franchisees for all operational issues:
- Spare parts, tools & equipment Planning,
- Clearing commercial issues in of service franchisee
- Attending escalated customers complaints.

Job Snapshot
- Updated Date
- 13-02-2026
- Job ID
- J91
- Department/ Sub Department
- Appliances
- Location

Navrangpura, Ahmedabad, Gujarat, India
- Experience
- 1 - 5 Years
- Employee Type
- PERMANENT

📌 Area Service Incharge (Ahmedabad)
🏢 Orient Electric
📍 Ahmedabad