Role Clarity Documents of Operation Co-ordinator:
Role Definition:
Operation Co-ordinator will be responsible in co-ordinating, preparing important documents, following processes & communicating relevant information.

Responsibility Deliverable:
- Creation of Service Order/Job Cards and intimation to A/cs for Invoice preparation
- Co-ordinate with Inspection Team for timely reporting
- Co-ordinate with customer for gatepass preparation.
- Weekly Reporting

Task & Activities:
1. Making Entries in ERP.

2. Co-ordinating with Sales Engineer and Operations.

3. Co-ordinate with customer or customer gatepass section for gatepass preparation.

4. Manpower documentation updating in One drive.

5. Site advance mail request to accounts.

6. Ticket Requisition / Booking of technician

7. Intimation to customer for site engineer deputation.

9. Co-ordinate with Inspection Team for collection of site report and expense voucher.

10. Invoice, voucher, report scanning and sending it to customer.

11. Invoice, voucher, report packing and dispatch.

12. Payment follow-up and update to accounts.

13.



Co-ordinating with HR team for compliance documents submission to respective clients.

Measurement Metrics:
1. Timely updating SO in ERP

2. Timely dispatch of invoices

3. Follow-up with Customers

Competencies we are looking for

Iceberg Elements

Attributes List

Skills:
Communication Skill

Listening skills

Logical

Creative & Critical Thinking

Positive Co-ordinator

Customer Centric

Knowledge

Vendor Registration

Documentation

Service Order/Job Cards

Invoice Process knowledge

Self-Image

Confident

Positive Attitude

Technically up-to-date

Energetic

Pleasing Personality

Traits

Willingness to learn and share knowledge

Humble

Stress Management

Pro-active

Keeping Organisation before Self

Motives

Learner

Process-oriented

Innovative idea

Quick Response

Job Types: Full-time, Fresher, Internship

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Operations Coordinator (Panvel)
🏢 NDTS India
📍 Panvel