DETAILED RESPONSIBILITIES/DUTIES
- Provides continuous competitive research, leverages industry resources and market trends and liaise with internal stakeholders.
- Builds relationships with cross-functional teams to promote research-based decision-making, influence user needs across various products
- Frames user problems, assumptions, predispositions, and validates the effectiveness of proposed solutions
- Defines who our users are by examining their needs, goals, and observed behavior patterns
- Identifies user-testing opportunities, defines the scope, goals, methodology, and participant criteria
- Creates user test scripts that skillfully solicit feedback from users
- Documents results and key findings, presents insights and actionable recommendations to stakeholders based on design principles
- Leverages data, testing, competitive and comparative experiences and customer insight to constantly iterate on products
- Partners with UX designers to test low/high fidelity prototypes for upcoming features
REQUIRED QUALIFICATIONS
Skills:
- Ability to create well-defined user personas to efficiently identify and communicate user needs
- Brainstorming user stories designed to provide insights into the customer's journey
- Research experience with qualitative and quantitative data analysis
- Documenting research plans, discussion guides, and presenting results to non-researchers
- Familiar with Design sprint and conducting quick iterative design initiates
- Able to create and present presentations based on finding and best practices
- Experience conducting field research with activates including user interviews and focus groups
- A desire to stay current with web trends and standards
- Exceptional communication, interpersonal, multitasking and presentation skills
- Ability to solve problems and meet deadlines with mínimal supervision
- Highly motivated and organized
Experience:
- 9+ years of experience in UX Research and solid knowledge of current
📌 UX Researcher Iii (Bengaluru)
🏢 Herbalife
📍 Bengaluru
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