Job Summary
- We are looking For a skilled Sales& Support Executive to join our team. Need to Go Soft Calling to Our clients and need to provide enough info about Accounting Software.
Roles & Responsibilities
- Calling potential database and give detailed information about company s product and services
- Promoting the services and Customer follow up
- Customer support on live chat, call, mail and remote session
- Maintain the database and the follow up register
- Maintaining the meetings schedule and follow up with the same
- Regularly updating and obtaining the lists of individual contact details.
- Identify customer needs and provide solutions through the company’s products and services
- Providing technical support to clients when required
- Should provide high availability as and when required
- Build and maintain positive relationships with future prospects.
- Keep record of every customer interaction and sales activities.
Skills & Requirements
- The ability to handle inbound calls from the Client.
- Should have Excellent verbal and written Communication Skills and Convincing Power.
- Strong sales and negotiation skills.
Required Skills:
- Database maintenance
- Customer follow‑up
- Relationship building
- Communication (verbal & written)
- Customer support
- Inbound calling
- Product info sharing
- Convincing power
- Problem solving
- Sales support
📌 Sales & Support Executive (Surat)
🏢 Identixweb
📍 Surat
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