Us Healthcare Customer Associate (Noida)

Us Healthcare Customer Associate (Noida)

11 Sep
|
Rafiki Solutions
|
Noida

11 Sep

Rafiki Solutions

Noida

Work Location : On-site Noida sector 16 / Hybrid:
- Shift: US Night Shift:
- Experience: 1-4 year ( Strong English/US accent communication skills is must):
- Industry: Healthcare / Hospital Outreach / Medical Services

Qualification:
- Mc ,B.Sc (Biology/Medical Sciences) or B.Pharma (preferred)
- MBA (Marketing / Digital Marketing) desirable
- Similar Experience in US Healthcare and US market understanding is preferred.
- About the Role_

We are looking for agile and articulate individuals with strong medical understanding and excellent English communication skills (preferably US accent) to join our Healthcare team. The role involves connecting with CMOs, Doctors, HODs, and healthcare decision-makers in the US to create awareness about our healthcare services and generate high-quality leads.
- Key Responsibilities_

1. Telecalling & Client Outreach
- Make outbound calls to Doctors, CMOs, Medical Directors, and Hospital HODs in the US market
- Educate prospects about our healthcare services/telemedicine and clinical solutions.




- Conduct initial qualification to identify potential partnership opportunities.
- Maintain high call quality with a confident, polished, and professional tone.
- Create personalized communication for decision-makers.
- 3. LinkedIn Lead Generation_
- Connect with and message healthcare professionals on LinkedIn.
- Build relationships and nurture leads through strategic touchpoints.
- Manage company LinkedIn outreach activities, including content sharing.
- 4. Marketing & Coordination_
- Work with the digital marketing team to run DM campaigns targeting US hospitals.
- Maintain records of leads, follow-ups, and pipeline status in CRM tools.
- Support the team in preparing decks, proposals, and presentations.
- 5. Reporting & Performance_
- Maintain updated reports on lead status, call notes, and conversion progress.
- Participate in regular training on US healthcare ecosystem and service offerings.
- Required Skills & Competencies_
- Excellent

📌 Us Healthcare Customer Associate (Noida)
🏢 Rafiki Solutions
📍 Noida

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