The Operations Executive is responsible for managing daily operational activities while also supporting sales functions. The role ensures smooth internal operations, coordination with the sales team, customer follow-ups, and timely execution of orders and services.
Key Responsibilities
Sales & Customer Support Responsibilities
- Support the sales team with order processing and documentation
- Coordinate with customers regarding orders, deliveries, and service schedules
- Follow up on leads, enquiries, quotations, and pending approvals
- Maintain customer records and sales databases
- Assist in preparing quotations, invoices, and proposals
- Track sales orders, collections, and payment follow-ups
- Address basic customer queries and escalate issues when required
- Help achieve monthly sales targets through follow-ups and coordination
Required Skills & Competencies
- Strong coordination, organizational, and follow-up skills
- Good communication skills (verbal & written)
- Customer handling and sales support abilities
- Ability to multitask and work under deadlines
- Basic understanding of sales cycles and order management
Educational Qualifications
- Graduate in any discipline
Other
- Willingness to travel/visit sites and coordinate with field staff when required
Job Types: Full time, Permanent, Fresher
Pay: ₹11,925.55 - ₹15,746.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
Education:
- Bachelor's (preferred)
Work Location: In person
📌 Operations Executive (Malappuram)
🏢 Tubes India
📍 Malappuram
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