Description
Core Responsibilities
- Lead tele collections for housing portfolio to improve early bucket collections
- Manage pre delinquency campaigns through external vendors
- Implement startegies and processes apropos the voice of customers received through different campaigns
- Lead strategic initiatives like OD / LPC collections through tele collections team
Manage partners and implement autoimated tools for seamless customer experience
Desired Experience: Minimum 4-7 years in collection
Graduate : Yes
Masters/Postgraduate: Yes
Qualifications
Graduate : Yes
Masters/Postgraduate: Yes
📌 Manager - Tele Collections - Housing - Collections - X bucket - Mumbai - Lodha (I-Think Techno Campus) - JM (Thane)
🏢 Tata Capital
📍 Thane
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